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Q.
How do I make a report that has exactly what I want on it?
A. You can generate all kinds of predefined
reports and lists within the
program. Also, customized lists and
reports can be created easily using
the mail merge and word processor
included in the program. For example,
generate candidate walk/phone sheets
for canvassing voters in a specific
residential area, by demographic group.
Q. What if I want to add information about a
voter that isn’t included
as standard?
A. You can add to the standard data fields
that are provided (vital statistics
etc.) easily and quickly. Additional
fields are available to be customized
for any potential requirement.
Q. How do I get a list of voters in the seniors
age group in a certain
residential area who need assistance
getting to the polls, or
another complex set of data?
A. No matter how simple or complex the question,
our user friendly
‘grouping’
query will return exactly the information you require, without
the need for programming or complex code
- just drag and drop.
Q. I don’t like using my credit card to order
things from the Web.
What other options do I have?
A. This web site uses the most advanced
security and encryption
techniques available for processing
your order in real-time, including an
industry standard Secure Socket Layer
Certificate provided by VeriSign,
and secure e-commerce technology from
Authorize.Net. However,
we can also process orders by post, e-mail,
fax, or phone - any way
that makes you comfortable!
Go to our order page to see our ordering
options. (Go)
Q. I have a very complex printing requirement
- can I mail merge
with this program?
A. If you need to produce a complex document
that requires special forms
or layout, the data for that merge can
be exported from Campaign
Commander to the word processor or
spreadsheet of your choice .
Q. Can I convert my old data so I don’t have
to enter it all over again?
A. You can import any data in .dbf format
into Campaign Commander (any
database file, excel spreadsheet,
or comma delimited text file). We will
convert other data types to .dbf format
for you for a small fee - please
contact us for more details.
Q. We will have multiple team members using the
campaign office,
and need to be sure our data is accurate.
Can your program cope
with multiple users?
A. Campaign Commander is available in a
variety of licensing options, and
can be installed on stand alone systems,
on a network, and accessed by
multiple users simultaneously. Please
refer to our pricing and ordering
page for further details.
Q. How can I easily find out the number of voters
in a particular group?
A. A count can be obtained for any group
of records at a touch of a button.
Q. How can I ensure the accuracy of the data when there are so many
people using the system?
A. Campaign Commander is so easy to use,
the average learning curve is 30
minutes for a new user. Using a program
correctly prevents many user
errors. Additionally, you can limit
fields to data from a ‘pick list’ which you
set up, to ensure accuracy of data
entry. Setting classes of users will
allow the administrator to limit access
to the data, preventing accidental
deletion, and protecting confidential
or sensitive data.
Q. I like what I see, but we have really specific
needs…I need
something more tailored.
A. The administrator can customize most
of the data fields outside of vital
statistics. Please
contact us
if you have any queries or would like us to
build a fully customized campaign management program for you.
Q. Sometimes we have to locate people with a
minimum of information.
A. Use the built in query features to find
exactly the record you are looking for.
As you put information in a data field,
it will retrieve all the records that
match the information you entered.
You can easily narrow your search to
find the right record.
Q. We have to find people really quickly when
they phone - can your
system do that?
A. Start typing the last name in the appropriate
field and it will autofill with the
rest of the details, finding the record
as you type. You will have retrieved
the caller’s information before they
have finished giving you all of
their details!
Q. What if I need technical support? How much
is it going to cost?
A. We provide free technical support via
our support line 902-659-2000,
or by e-mail.
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